{"id":4853,"date":"2023-05-04T16:40:08","date_gmt":"2023-05-04T14:40:08","guid":{"rendered":"https:\/\/elevenvalencia.com\/?page_id=4853"},"modified":"2026-01-16T18:07:47","modified_gmt":"2026-01-16T17:07:47","slug":"envios","status":"publish","type":"page","link":"https:\/\/miralles1986.com\/en\/envios\/","title":{"rendered":"Shipping and Returns"},"content":{"rendered":"<div id=\"fws_6a01ef025f904\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row  top_margin_70px bottom_margin_70px\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<h2 data-start=\"123\" data-end=\"147\">Shipping policy<\/h2>\n<h3 data-start=\"149\" data-end=\"170\">Package shipment<\/h3>\n<p data-start=\"172\" data-end=\"299\">As a general rule, orders are prepared and shipped within a maximum timeframe of <strong data-start=\"247\" data-end=\"270\">48 working hours<\/strong> from the receipt of payment.<\/p>\n<p data-start=\"301\" data-end=\"570\">Shipments are made through <strong data-start=\"336\" data-end=\"343\">UPS<\/strong>, with <strong data-start=\"349\" data-end=\"374\">tracking number<\/strong> y <strong data-start=\"377\" data-end=\"398\">delivery without signature<\/strong>.<br data-start=\"399\" data-end=\"402\">If you want a certified shipment via <strong data-start=\"442\" data-end=\"457\">UPS Express<\/strong>, An additional charge will apply. For this option, please contact us before placing your order.<\/p>\n<p data-start=\"572\" data-end=\"669\">Once your order has been submitted, you will receive a link to <strong data-start=\"624\" data-end=\"658\">track online<\/strong> of the shipment.<\/p>\n<h3 data-start=\"676\" data-end=\"695\">Shipping costs<\/h3>\n<p data-start=\"697\" data-end=\"739\">We ship to the following countries:<\/p>\n<ul data-start=\"741\" data-end=\"804\">\n<li data-start=\"741\" data-end=\"751\">\n<p data-start=\"743\" data-end=\"751\">Spain<\/p>\n<\/li>\n<li data-start=\"752\" data-end=\"762\">\n<p data-start=\"754\" data-end=\"762\">Italy<\/p>\n<\/li>\n<li data-start=\"763\" data-end=\"774\">\n<p data-start=\"765\" data-end=\"774\">France<\/p>\n<\/li>\n<li data-start=\"775\" data-end=\"787\">\n<p data-start=\"777\" data-end=\"787\">Germany<\/p>\n<\/li>\n<li data-start=\"788\" data-end=\"804\">\n<p data-start=\"790\" data-end=\"804\">Netherlands<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"806\" data-end=\"850\">The shipping conditions are as follows:<\/p>\n<ul data-start=\"852\" data-end=\"978\">\n<li data-start=\"852\" data-end=\"914\">\n<p data-start=\"854\" data-end=\"914\"><strong data-start=\"854\" data-end=\"884\">Orders under \u20ac150<\/strong> \u2192 <strong data-start=\"887\" data-end=\"914\">\u20ac10 shipping costs<\/strong><\/p>\n<\/li>\n<li data-start=\"915\" data-end=\"978\">\n<p data-start=\"917\" data-end=\"978\"><strong data-start=\"917\" data-end=\"957\">Orders equal to or greater than \u20ac150<\/strong> \u2192 <strong data-start=\"960\" data-end=\"978\">Free shipping<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"980\" data-end=\"1244\">Shipping costs include handling, packaging, and transportation.<br data-start=\"1059\" data-end=\"1062\">We recommend grouping all items into a single order, as <strong data-start=\"1133\" data-end=\"1177\">It is not possible to combine different orders<\/strong> and shipping costs will be applied individually to each one.<\/p>\n<p data-start=\"1246\" data-end=\"1462\">Although we are not responsible for any damage the package may suffer during transport, we use <strong data-start=\"1356\" data-end=\"1381\">resistant packaging<\/strong> to adequately protect all items, especially the most fragile ones.<\/p>\n<h2 data-start=\"1469\" data-end=\"1499\">Returns policy<\/h2>\n<h3 data-start=\"1501\" data-end=\"1529\">Right of withdrawal<\/h3>\n<p data-start=\"1531\" data-end=\"1728\">In <strong data-start=\"1534\" data-end=\"1551\">Miralles 1986<\/strong> You have a period of <strong data-start=\"1576\" data-end=\"1597\">14 calendar days<\/strong> From the date of receipt of the order, you can return any item purchased in our online store, without needing to provide a justification.<\/p>\n<h3 data-start=\"1735\" data-end=\"1767\">Return conditions<\/h3>\n<p data-start=\"1769\" data-end=\"1849\">For the return to be accepted, the following conditions must be met:<\/p>\n<ul data-start=\"1851\" data-end=\"2094\">\n<li data-start=\"1851\" data-end=\"1909\">\n<p data-start=\"1853\" data-end=\"1909\">The product must be <strong data-start=\"1876\" data-end=\"1898\">in perfect condition<\/strong>, unused.<\/p>\n<\/li>\n<li data-start=\"1910\" data-end=\"1983\">\n<p data-start=\"1912\" data-end=\"1983\">You must keep <strong data-start=\"1927\" data-end=\"1950\">all their labels<\/strong>, original packaging and accessories.<\/p>\n<\/li>\n<li data-start=\"1984\" data-end=\"2094\">\n<p data-start=\"1986\" data-end=\"2094\">Returns will not be accepted for items that show <strong data-start=\"2042\" data-end=\"2093\">signs of use, damage or improper handling<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2096\" data-end=\"2279\">The <strong data-start=\"2100\" data-end=\"2124\">return shipping costs<\/strong> These costs will be borne by the customer, except in the case that the product received is <strong data-start=\"2204\" data-end=\"2228\">defective or erroneous<\/strong>, in which case Miralles 1986 will assume said costs.<\/p>\n<h3 data-start=\"2286\" data-end=\"2319\">How to request a refund<\/h3>\n<p data-start=\"2321\" data-end=\"2420\">To initiate a return, you can contact us through any of the following means:<\/p>\n<p data-start=\"2422\" data-end=\"2497\">\ud83d\udce7 <strong data-start=\"2425\" data-end=\"2435\">E-mail:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2436\" data-end=\"2457\">shop@miralles1986.com<\/a><br data-start=\"2457\" data-end=\"2460\">\ud83d\udcde <strong data-start=\"2463\" data-end=\"2476\">Phone:<\/strong> <strong data-start=\"2477\" data-end=\"2497\">+34 963 51 86 79<\/strong><\/p>\n<p data-start=\"2499\" data-end=\"2509\">Please tell us:<\/p>\n<ul data-start=\"2510\" data-end=\"2582\">\n<li data-start=\"2510\" data-end=\"2530\">\n<p data-start=\"2512\" data-end=\"2530\">order number<\/p>\n<\/li>\n<li data-start=\"2531\" data-end=\"2554\">\n<p data-start=\"2533\" data-end=\"2554\">item to be returned<\/p>\n<\/li>\n<li data-start=\"2555\" data-end=\"2582\">\n<p data-start=\"2557\" data-end=\"2582\">reason for return<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2584\" data-end=\"2668\">Our team will provide you with the necessary instructions to complete the process.<\/p>\n<h3 data-start=\"2675\" data-end=\"2688\">Refund<\/h3>\n<p data-start=\"2690\" data-end=\"2830\">Once the product has been received and its condition verified, the refund will be issued using the <strong data-start=\"2783\" data-end=\"2829\">same payment method used for the purchase<\/strong>.<\/p>\n<p data-start=\"2832\" data-end=\"2944\">The maximum time allowed for making the refund is <strong data-start=\"2881\" data-end=\"2902\">14 calendar days<\/strong> from the receipt of the returned item.<\/p>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Shipping Policy Package Delivery As a general rule, orders are prepared and shipped within a maximum of 48 business hours from the date of purchase...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4853","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Env\u00edos y Devoluciones - Miralles 1986<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/miralles1986.com\/en\/envios\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Env\u00edos y Devoluciones - Miralles 1986\" \/>\n<meta property=\"og:url\" content=\"https:\/\/miralles1986.com\/en\/envios\/\" \/>\n<meta property=\"og:site_name\" content=\"Miralles 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